Delivery & Returns Policy
As all items are made to order they can take Upto 4 weeks before dispatch shall I keep this as a general or do I need to add a timeframe for each section ?
Delivery is via Royal Mail signed for.
Everything in our store has been carefully selected and quality checked before being dispatched to your personalised requirements
Please make sure all details are entered correctly as unless your purchase is faulty we will not be able to accept an exchange.
My items is faulty what to do next :
If I’m the rare occasion an item you have purchased is faulty, please email us within 7 days of receiving your order with photos of the fault.
We will gladly issue you with an exchange or credit note, at our discretion.
Some is wrong with the order
We are very sorry if something isn’t right with your order.
We always try to dispatch all orders correctly and on time however if you should happen to find a fault with your order please contact us at
Standard shipping is 2-5 days via Royal Mail tracked and signed